Archive for August, 2006

Travelocity sucks: Update 5

Dear Joe,
We have received your request for a review of your travel issue and your file has been assigned to
the Customer Relations Representative named below.
………………
We are forwarding your email to the representative above so that they may contact you directly. Your
representative will investigate the situation and contact you by e-mail, telephone or mail to advise
you [...]

Travelocity sucks: Update 4

Some people may have forgot, but I have not.  It has been over four months since Travelocity last contacted me.  And til now there has been no resolution yet.