Three weeks has gone by, and I have finally received the first response their consumer relations sent out. They just wanted my ticket number and trip number.
Now I wonder how much longer I have to wait for the second response.
Archive for March, 2006
It has been a week since I first sent the email to Travelocity’s Consumer Relations, but besides the acknowledgement email I got from them, I haven’t heard anything. If they ever decide to write back to me, it will be the longest response I have ever seen from any company.
Thought 1: Is their Consumer Relations [...]
Travelocity – You just lost a long-time customer
Published by joe March 11th, 2006 in Personal. 3 CommentsTo whom it may concern,
My wife and me booked two airline tickets to Taiwan for December of last year, but I could not make the trip and only my wife went. When I called to cancel my ticket last year, the customer support lady told me that I could not refund it (even though the [...]
I am upgrading vanilla from 0.9.2.6 to 0.9.3+, this should take care of some issues that we are experiencing. Expected downtime is 2 hours.
Update is now complete
